Shipping policy

Last Updated: [ April 2025]

Thank you for shopping at Maison Caona. We are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for details on how we process and ship your orders.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high-volume periods (e.g., sales, holidays), processing times may be slightly longer. We appreciate your patience.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are:

  • Standard Shipping (3–7 business days)

  • Expedited Shipping (2–3 business days)

Delivery delays can occasionally occur due to weather, carrier issues, or other unforeseen circumstances.

3. Domestic & International Shipping

We currently ship to addresses within [United State] and [Europe].

  • Domestic Shipping: All standard, expedited, and overnight services are available.

  • International Shipping: We offer international shipping to select countries. Shipping fees and delivery times vary by destination and will be shown at checkout.

Customs, Duties, and Taxes: [Maison Caona] is not responsible for any customs or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

4. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for the tracking information to update.

5. Lost, Damaged, or Delayed Packages

If your package is lost, damaged in transit, or significantly delayed, please contact us at [Support Email] with your order number. We will do our best to resolve the issue promptly.

6. Shipping Address Issues

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you need to change your shipping address, contact us within 12 hours of placing your order.

Contact Us

If you have any questions about our shipping policy, please contact us:

📧 Email: www.Maisoncaona.com
📞 Phone: 551-727-0534
📍 Address: [Business Address]